Last Updated: November 2025
At Pipehub Nigeria Limited (“Pipehub,” “we,” “our,” or “us”), we value your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, store, and secure your information when you visit our website, engage with our services, or communicate with us in any way. By using our website or requesting our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide our services effectively and communicate with you professionally. This includes personal details such as your name, phone number, company name, email address, and other contact information you voluntarily provide when you fill out forms, request services, or communicate with our team.
We also collect information relating to your project needs or service requests, including documents and technical details you share to help us understand and execute your engineering requirements. Additionally, our systems may collect technical data such as your IP address, browser type, device information, and how you use our website to help us improve performance and user experience.
2. How We Use Your Information
Your information allows us to deliver our engineering services, respond to enquiries, provide quotations, send project updates, and maintain professional communication throughout our engagement with you. We also use this data to improve our services, manage billing and invoicing, customize your experience with us, and share relevant updates or marketing messages when permitted. Rest assured, your information is only used in ways that support our service delivery and enhance your experience with Pipehub.
3. Legal Basis for Processing Information
We process your information based on legitimate business needs and legal obligations. In some cases, we process data to fulfill a contract with you, such as when you enter into a service agreement with us. In other instances, your consent allows us to send updates or marketing communication. We may also process information to comply with regulatory requirements in our industry.
4. Sharing and Disclosure
We do not sell or lease your personal information. However, your information may be shared with trusted internal staff and third-party service providers who assist in delivering our services—such as IT providers, payment processors, and administrative systems—strictly for business operations. Where required by law, we may also share information with regulatory authorities. All external partners follow confidentiality and data security standards.
5. Data Retention
We retain personal data only for as long as necessary to support our business relationship, deliver services, comply with legal and financial regulations, and maintain accurate service records. Once information is no longer needed, we securely dispose of it or anonymise it to remove identifiable details.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance browsing experience, analyse website usage, and improve functionality. Cookies help us understand user behaviour, but do not give us direct access to personal files or data stored on your device. You may adjust your browser settings to control or refuse cookies, though disabling them could impact website performance.
7. Security of Your Information
We take reasonable and practical steps to secure your information against unauthorized access, loss, or misuse. Measures such as secure servers, data encryption where appropriate, access controls, and continuous security practices help safeguard your data. While we strive to protect your information, no digital transmission method is completely risk-free, and we encourage you to take precautions when sharing information electronically.
8. Your Rights
You have the right to request access to the information we hold about you, ask for corrections where details are inaccurate, request deletion of personal data, withdraw consent for marketing communications, or request a copy of your stored information. We are committed to responding to requests in accordance with applicable data protection laws.
9. Links to External Websites
Our website may provide links to third-party sites. Once you navigate to external platforms, their privacy practices apply. We encourage you to review the privacy policies of any website you visit through our links, as we do not control or assume responsibility for external content or policies.
10. Children’s Privacy
Our services are intended for adults and professional clients. We do not knowingly collect personal data from individuals under the age of 18. If we become aware of such data collection, steps will be taken to delete the information promptly.
11. Policy Updates
We may update this Privacy Policy periodically to reflect improvements in our practices, new legal requirements, or service changes. Any modifications will be posted on this page with the updated date. Continued use of our website and services constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, need clarification, or wish to exercise your data rights, you may contact us through the following channels:
Pipehub Nigeria Limited
Email: support@pipehubnigeria.com
Phone: +234 803 469 6711
Website: www.pipehubnigeria.com
Office Address: 10, Agboola Aina street, off Amore, off Toyin street, Ikeja, Lagos